How to Redeem:
Mobile/Desktop:
During checkout, under the payment select ‘Apply a gift card'.
Enter your gift card numbers and PIN then select ‘Apply.’
Your gift card balance will be applied to your order total.
In-store:
Show your gift card to the cashier and allow them to scan it.
If scanner issues arise, instruct them to enter the digits manually.
How to check your balance:
Mobile/Desktop:
Enter your gift card code and PIN here then select, 'Check Balance'.
Your current gift card balance will be displayed.
In-store:
Present digital gift card to cashier for scanning.
Ask cashier to check its balance.
If scanner issues arise instruct them to enter the code manually.
Call: +1 (888)-345-7674
Abridged terms and conditions:
Not redeemable for:
Not for use in sewing or other leased departments in a Jo-Ann store.
Locations:
You can use your Gift Card at joann.com® or at any JOANN store location in the U.S.
Merchant Help:
Merchant Terms of Use:
Merchant FAQ:
Customer Support:
Call: +1 (330)-735-6576
Email: [email protected]