Cinemark

How to redeem, check balance, terms and help desk, entertainment, cinema, movies, theaters

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Gift Card'.

    2. Enter your gift card code and PIN.

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code here then select, 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (800)-246-3627


Abridged terms and conditions:

  • No expiration date or dormancy fees.

  • Locations:

    • Cinemark gift cards may be used to purchase goods and services online and at any box office, kiosk, concession register or restaurant at Cinemark theatres in the U.S. Online purchases may incur an online fee. Purchases, including any applicable online fee, will be deducted from the gift card until the balance reaches zero.

Merchant Help:

Customer Support:

  • Call: +1 (800)-246-3627

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