How to Redeem:
Mobile/Desktop:
During checkout, under review & pay select ‘Reward or Gift Card'.
Enter your gift card numbers and PIN then select ‘Apply.’
Your gift card balance will be applied to your order total.
In-store:
Show your gift card to the cashier and allow them to scan it.
If scanner issues arise, instruct them to enter the digits manually.
How to check your balance:
Mobile/Desktop:
Enter your gift card code and PIN here then select, 'Submit'.
Your current gift card balance will be displayed.
In-store:
Present digital gift card to cashier for scanning.
Ask cashier to check its balance.
If scanner issues arise instruct them to enter the code manually.
Call: +1 (800)-242-5353
Abridged terms and conditions:
Unused Gift Cards may not be transferred.
Not redeemable for:
Gift Cards cannot be used at any other retail store or website.
Gift Cards cannot be applied as payment to any account.
Locations:
Valid for merchandise redemption at any The North Face-owned retail (in the U.S. only) and online at https://www.thenorthface.com/.
Merchant Help:
Merchant Terms of Use:
Merchant FAQ:
Customer Support:
Call: +1 (888)-863-1968
Email Form & Chat: https://www.thenorthface.com/help.html#contact-us