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The Children's Place
The Children's Place

How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over 9 months ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under billing select 'Add a new gift card'.

    2. Enter your gift card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Log in to your account and click here.

    2. Enter your gift card code and PIN.

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-501-3232


Abridged terms and conditions:

  • Locations:

    • Gift cards and eGift cards can be used for purchases of merchandise at THE CHILDREN'S PLACE stores or outlets, or online at childrensplace.com. Redeemable in US only.

Merchant Help:

Customer Support:

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