Birch Lane

How to redeem, check balance, terms and help desk. Wayfair, AllModern, Birch Lane, Joss & Main and Perigold, furniture, home decor

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop

    1. Log into your Birch Lane account then click here.

    2. Enter your gift card code then select ‘Redeem.’

    3. You can also opt to redeem during checkout, under 'Payment Info' select 'Add Gift Card/Promo Code'.

    4. Enter your gift card number/promo code then select ‘Apply.’

    5. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

  • Call: +1 (866)-263-8325

How to check your balance:

  • Mobile/Desktop:

    1. To view your current balance click here.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • Gift cards do not expire.

  • Not redeemable for:

    • E-gift cards may not be redeemable for up to 4 hours on weekdays, and up to 12 hours on weekends.

  • Locations:

    • You can use Birch Lane gift cards across all Wayfair stores in the U.S., including Wayfair, AllModern, Birch Lane, Joss & Main and Perigold. You cannot use a Birch Lane gift card on our international sites in Canada, Germany, or the UK.

    • Gift cards are valid in the country and currency in which they were purchased. Gift cards purchased on,,,, or can be used interchangeably.

Merchant Help:

Customer Support:

  • Call: +1 (844)-611-5018

Did this answer your question?