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Skip Hop

How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under the payment select ‘Apply a gift card'.

    2. Enter your gift card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here then select, 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • Not redeemable for:

    • Gift cards and merchandise credits may not be used for online orders shipped internationally.

  • Locations:

    • Gift cards can be used at any Carter’s or OshKosh B’gosh company-owned stores or online at Carters.com | OshKosh.com | SkipHop.com in the U.S.

Merchant Help:

Customer Support:

  • Call:

    • Order Assistance: +1 (877)-333-0117

    • Consumer Affairs: +1 (888)-782-9548

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