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Michaels

How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment select ‘Gift Card'.

    2. Enter your gift card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card numbers and PIN here then select ‘Check Balance.’

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-642-4235


Abridged terms and conditions:

  • This card does not have an expiration date. There are no maintenance fees.

  • Locations:

    • Michaels eGift Cards are usable for goods and services online at www.michaels.com and at any Michaels store location in the U.S.

Merchant Help:

Customer Support:

  • Call: +1 (800)-642-4235

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