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Moe's Southwest Grill
Moe's Southwest Grill

How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over 3 years ago

How to Redeem:

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and pin here.

    2. Select, 'Check Balance.'

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • No fees or expiration.

  • Not redeemable for:

    • Gift cards can't be used for online orders at the moment.

  • Locations:

    • Useable up to balance to purchase goods at participating Mix It Up® locations, including participating Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill, and Schlotzsky’s locations in the U.S.

Merchant Help:

Customer Support:

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