Hard Rock Cafe

How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and pin here.

    2. Select, 'Submit.'

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (855)-263-3775

Abridged terms and conditions:

  • Hard Rock Cafe gift cards have no expiration date, service fee, dormancy fee, or processing fee.

  • Not redeemable for:

    • Hard Rock Gift Cards are not redeemable online at hardrock.com or at Hard Rock hotels, casinos, or live events.

  • Locations:

    • Hard Rock Cafe Gift Cards are sold and accepted at all Company-owned Cafes and Rock Shops in the United States. Please see below for a list of participating locations:

    • USA:

      Atlanta, GA 路 Baltimore, MD 路 Biloxi, MS 路 Biloxi Hotel & Casino Rock Shop, MS 路 Boston, MA 路 Chicago, IL 路 Denver, CO 路 Foxwoods Casino, CT 路 Hollywood, FL 路 Hollywood Hotel Rock Shop, FL 路 Hollywood Blvd, CA 路 Honolulu, HI 路 Key West. FL 路 Las Vegas, NV 路 Memphis, TN 路 Miami, FL 路 Myrtle Beach, SC 路 Nashville, TN路 New Orleans, LA 路 New York, NY 路 Niagara Falls, NY 路 Orlando, FL 路 Orlando Hotel Rock Shop, FL 路 Philadelphia, PA 路 Pigeon Forge, TN 路 Pittsburgh, PA 路 San Antonio, TX 路 San Francisco, CA 路 Seattle, WA 路 Washington, DC 路 Yankee Stadium, NY.

Merchant Help:

Customer Support:

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