How to Redeem:
In-store:
Show your digital e-gift card/gift card to the cashier and allow them to scan it.
If scanner issues arise, instruct them to enter the digits manually.
How to check your balance:
Mobile/Desktop:
Enter your gift card code and pin here.
Select, 'Submit.'
Your current gift card balance will be displayed.
In-store:
Present gift card to cashier for scanning.
Ask cashier to check its balance.
If scanner issues arise instruct them to enter the code manually.
Call: +1 (855)-263-3775
Abridged terms and conditions:
Hard Rock Cafe gift cards have no expiration date, service fee, dormancy fee, or processing fee.
Not redeemable for:
Hard Rock Gift Cards are not redeemable online at hardrock.com or at Hard Rock hotels, casinos, or live events.
Locations:
Hard Rock Cafe Gift Cards are sold and accepted at all Company-owned Cafes and Rock Shops in the United States. Please see below for a list of participating locations:
USA:
Atlanta, GA · Baltimore, MD · Biloxi, MS · Biloxi Hotel & Casino Rock Shop, MS · Boston, MA · Chicago, IL · Denver, CO · Foxwoods Casino, CT · Hollywood, FL · Hollywood Hotel Rock Shop, FL · Hollywood Blvd, CA · Honolulu, HI · Key West. FL · Las Vegas, NV · Memphis, TN · Miami, FL · Myrtle Beach, SC · Nashville, TN· New Orleans, LA · New York, NY · Niagara Falls, NY · Orlando, FL · Orlando Hotel Rock Shop, FL · Philadelphia, PA · Pigeon Forge, TN · Pittsburgh, PA · San Antonio, TX · San Francisco, CA · Seattle, WA · Washington, DC · Yankee Stadium, NY.
Merchant Help:
Merchant Terms of Use:
Customer Support:
Call: +1 (888) 519-6683
Email: [email protected]
Contact Form: https://www.hardrock.com/contact.aspx#contact-form