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How to redeem, check balance, terms & help desk, department store, home

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under ‘Payment Method’, select ‘Apply a Belk Gift Card.’’

    2. Enter your digital e-gift Card numbers and add PIN then tap on ‘Apply Gift Card.’

    3. Your digital e-gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your digital e-gift card code and pin here.

    2. Select ‘Check Balance.’

    3. Your current digital e-gift card balance will be displayed.

  • In-store:

    1. Present e-gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-474-6102

Abridged terms and conditions:

  • The balance you receive when inquiring over the telephone or online is an estimate only. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the balance adjustment is delayed.

  • There is no limit to the gift cards you can use per transaction.

  • Not redeemable for:

    • Cards are not redeemable towards previously purchased goods or services.

    • Cards cannot be used to pay on your Belk charge account.

  • Locations:

    • You can use your Cards at any Belk location and online at in the United States.

Merchant Help:

Customer Support:

  • Call: +1 (866)-235-5443

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