How to redeem, check balance, terms and help desk, clothing, apparel, accessories

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment options select ‘Apply Chico's Gift Card'.

    2. Enter your gift card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here then select, 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (888)-855-4986

Abridged terms and conditions:

  • When you make a merchandise purchase with your Chicos Gift Card or eGift Card, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your available balance.

  • Not redeemable for:

    • Special offers & discounts do not apply to the purchase of Gift Cards or eGift Cards.

  • Locations:

    • Chico's Gift Cards and eGift Cards may be redeemed for your merchandise purchase at (US orders only), Chico's US boutiques and outlets, or by phone.

Merchant Help:

Customer Support:

  • Call: +1 (888)-855-4986

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