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Brooks Brothers
Brooks Brothers

How to redeem, check balance, terms and help desk, clothing, apparel, accesories

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under the payment section select ‘Use gift card'.

    2. Enter your digital e-gift Card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here then select, 'Check Your Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (800)-345-7118

Abridged terms and conditions:

  • The Gift Card is redeemable for merchandise and services only at Brooks Brothers.

  • You can combine other forms of payment with your Gift Card payment.

  • Not redeemable for:

    • Borderfree customers may not purchase Gift Cards/eGift Cards online or use Gift Cards/eGift Cards to make purchases online.

    • International customers who are not shipping to Borderfree countries may purchase Gift Cards/eGift Cards online and use them for online and phone orders, but may not use them in stores outside the US.

  • Locations:

    • Gift Cards can be redeemed online, by phone, and U.S. Brooks Brothers retail and factory outlet stores.

Merchant Help:

Customer Support:

  • Call: +1 (800)-274-1815

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