Skip to main content
All CollectionsStoresB
Build-A-Bear Workshop
Build-A-Bear Workshop

How to redeem, check balance, terms & help desk, toys, kids

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under 'Billing’, select ‘Pay With Gift Card.'

    2. Enter your Card numbers and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your e-gift card code and pin here.

    2. Select ‘Check Balance.’

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1(888)-566-4977


Abridged terms and conditions:

  • Locations:

    • Your Bear Bucks® gift card can be redeemed for merchandise at participating Build-A-Bear Workshop® locations in the United States and Puerto Rico, or online at buildabear.com.

Merchant Help:

Customer Support:

Did this answer your question?