Schlotzsky's

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • In-store:

    1. Show your digital e-gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your digital e-gift card code and pin here.

    2. Select ‘Check Balance.’

    3. Your current digital e-gift card balance will be displayed.

  • In-store:

    1. Present physical/e-gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • Useable up to balance to purchase goods at participating Mix It Up® locations, including participating Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill and Schlotzsky’s locations in the U.S.

  • Locations

    • United States only.

Merchant Help:

Customer Support:

  • Call: +1 (800) 846-2867

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