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Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under 'Payment’, select 'Add a rue21 gift card’.

    2. Enter your Card numbers. Select 'Apply Gift Card’.

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your e-gift card code and pin here.

    2. Select ‘Continue.’

    3. Your current gift card balance will be displayed.

  • Call: +1 (800)-351-9431

Abridged terms and conditions:

  • You can only redeem up to three (3) gift cards for one online purchase.

  • rue21 can replace lost or stolen cards upon presentation of proof of purchase if there is an amount remaining.

  • Locations:

    • rue21 eGift Cards are valid for use in the US only.

Merchant Help:

Customer Support:

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