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Primark

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • In-store:

    1. Show your digital e-gift card/printed gift card barcode to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Email: https://www.help.primark.com/hc/en-us

Abridged terms and conditions:

  • Unfortunately Primark currently does not offer an online shop. Primark products are available in-stores only.

  • Primark gift card has no expiry date.

  • The gift card will expire 24 months after the last use or balance enquiry and any remaining balance will be deducted.

  • Not redeemable for:

    • You can use as many different gift cards during a single transaction as required but the same gift card cannot be used twice within the same transaction.

  • Locations:

    • US Primark gift cards can be used in all in Primark US stores.

Merchant Help:

Customer Support:

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