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Baskin-Robbins

How to redeem, check balance, terms and help desk, ice cream, dessert, food

Mar avatar
Written by Mar
Updated over 3 weeks ago

How to Redeem:

  • In-store:

    1. Show your e-gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (888)-729-2489


Abridged terms and conditions:

  • Locations:

    • Gift cards are accepted at participating Baskin-Robbins locations, Dunkin’ Donuts/Baskin-Robbins combo locations and Dunkin’ Donuts locations in the U.S. only.

Merchant Help:

Customer Support:

  • Call:

    • App & Gift Card Support: +1 (888)-729-2489 /

    • Customer Support: +1 (800)-859-5339

More questions? Feel free to call our Customer Hotline at +1 888 960 0526. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.

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