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How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over a week ago

Buy gift cards at Subway and earn up to 4% cashback in the Fluz app.

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under the payment select 'Subway Gift Card' as the payment method.

    2. Enter your gift card numbers and PIN.

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. Go to: ‘Checkout,’ and Tap: ‘Apply A Subway Gift Card.’

    2. Enter your gift card code and pin.

    3. Your gift card balance will be applied to your account wallet.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Log into your Subway Account and click here.

    2. Check your balance under payment methods.

    3. Your current gift card balance will be displayed.

  • In-app:

    1. Log into your Subway account and click on the 'Account' icon.

    2. Select, 'Gift Cards' and check your balance.

    3. Your current gift card account balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (877)-697-8222

Abridged terms and conditions:

  • Note: To find out if a particular Subway® restaurant is a participating restaurant, ask the Sandwich Artist® prior to placing your order or call ahead. We cannot guarantee acceptance of your Subway® Card at all Subway® restaurants because Subway® restaurants operate as independent franchises.

  • To create a Subway® account and register your Subway® Card, click HERE or download the Subway® App. You must submit a valid email address.

  • Not redeemable for:

    • The Subway® Card is not a credit or debit card, and no credit card, overdraft protection, deposit account, or depository insurance is associated with it.

  • Locations:

    • The Subway® Card is usable up to its balance only to purchase goods or services at participating Subway® restaurants in the U.S. and Canada, and online at www.subway.com or through the Subway® App.

Merchant Help:

Customer Support:

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