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Finish Line

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, proceed to payment and billing and select ‘Use a gift card'.

    2. Enter your digital e-gift Card numbers and PIN then select ‘Apply.’

    3. Your digital e-gift card balance will be applied to your order total.

  • In-app:

    1. Go to: ‘Checkout,’ proceed to payment and billing, and Tap: ‘Add A Gift Card.’

    2. Enter your digital e-gift card code and PIN then tap, 'Next'.

    3. Your digital e-gift card balance will be applied to your account wallet.

  • In-store:

    1. Show your original gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. To check your gift card balance, click here.

    2. Enter your gift card code and select, 'Check Balance'.

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (888)-345-7940


Abridged terms and conditions:

  • You can use up to 3 gift card codes per transaction.

  • Gift Cards are good for any product at all of Finish Line stores nationwide or at www.finishline.com.

  • Locations:

    • United States only.

Merchant Help:

Customer Support:

  • Call: +1 (888)-777-3949

  • Email: @FinishLineHelp

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