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Grubhub

How to redeem Grubhub, how to check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over 3 years ago

How to Redeem:

  • Mobile/Desktop:

    1. Tap on your name and select ‘Gift Cards’.

    2. Tap ‘Redeem a Gift Card’, enter your digital e-gift card code and add balance to your account.

    3. Your digital e-gift card balance will be applied to your account wallet.

  • In-app:

    1. Log in to your Grubhub account.

    2. Tap the Profile icon and then ‘Gift Card.’

    3. Tap ‘Redeem a Gift Card’, enter your digital e-gift card code and add balance to your account.

    4. Your digital e-gift card balance will be applied to your account wallet.


How to check your balance:

  • Mobile/Desktop:

    1. Tap on your name and select ‘Gift Cards’.

    2. Your current digital e-gift card balance will be displayed.

  • In-app:

    1. Note: Gift card must be redeemed to check balance.


Abridged terms and conditions:

  • Grubhub gift cards do not expire.

  • Multiple gift cards can be applied to a single order.

  • Grubhub Gift Cards may not be redeemable on certain corporate accounts.

  • A Gift Card recipient must have a Grubhub account and provide their credit card information to complete a purchase, even if the Gift Card is used as the sole form of payment.

  • Not redeemable for:

    • If your Gift Card only covers a portion of your purchase upon redemption, the remaining balance must be paid using a payment method accepted by company at the time of redemption (cannot be combined with cash).

  • Location:

    • United States only.

Merchant Help:

Customer Support:

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