A PayPal transfer fails if the PayPal account you linked to Fluz does not belong to an existing PayPal user. These funds will be returned to your Fluz wallet after thirty days.

We strongly encourage members to verify their PayPal information is correct prior to making a transfer. This ensures that your PayPal transfer is successful. We are not responsible for funds that have been deposited into the wrong account.

If the PayPal account that you linked is correct, please reach out to our customer support here.

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