How to use Fluzpay:

  • Mobile/Desktop:

    1. During checkout, on the ‘Payment Method’ page, scroll down to ‘B&N Gift Card.’

    2. Enter your Fluzpay number and PIN, select ‘Apply.’

    3. Fluzpay balance will be deducted from the total.

  • In-app:

    1. During checkout, on the ‘Payment Details’ section, tap ‘Add Gift Card.’

    2. Enter your Fluzpay number and PIN, tap ‘Apply.’

    3. Fluzpay balance will be deducted from the total.

  • In-store:

    1. During checkout, show your Fluzpay barcode and PIN.

    2. The cashier will scan your barcode and enter the PIN.

    3. Your Fluzpay balance will be deducted from the total.


How to check your balance:

  • Mobile/Desktop:

    1. After reading instructions, click here.

    2. Enter your Fluzpay number and PIN. Select ‘Check Balance.’

    3. Your current gift card balance will be displayed.

  • In-app:

    1. Open the Barnes & Noble App. Tap the tab button and select ‘Gift Card Balance.’

    2. Enter your Fluzpay number and PIN. Tap ‘Check Balance.’

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Ask the cashier to check a gift card balance.

    2. Scan your Fluzpay barcode and PIN.

  • Call: +1 (800)-295-3029


Abridged terms and conditions:

  • Gift Cards have no expiration dates.

  • Not redeemable for:

    • Nook Audiobooks and NOOK Magazine/Newspaper subscriptions cannot be purchased using Fluzpay.

  • Single issues of NOOK Magazine or Newspaper can be purchased with Fluzpay. To redeem a Gift Card for a NOOK Book, single issue NOOK Magazine, or single issue NOOK Newspaper, you must first save the Gift Card to your account by visiting the "My Account" page and clicking on the "Manage Gift Cards for eBooks" link. You must also save a default credit card into your account in order to purchase a NOOK Book, NOOK Newspaper, or NOOK Magazine, even if you are redeeming a Gift Card. Once a Gift Card(s) is saved to your account, any available Gift Card balance will be redeemed first when you purchase a NOOK Book, single issue NOOK Newspaper, or single issue NOOK Magazine.

  • Returns: In-store: Show your Fluzpay code with the receipt. The cashier will enter your Fluzpay code and the refund amount will reflect your Fluzpay balance within 24-48 hours.

  • Locations:

    • Gift Cards can be used at any Barnes & Noble store nationwide (U.S.) and at BN.com. They can also be used at any Barnes & Noble College or Bookstar location.

Merchant Help:

Customer Support:

  • Call: +1 (800)-295-3029

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