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eBay

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

How to use gift card:

  • Mobile/Desktop:

    1. During checkout, scroll down to ‘Gift cards, coupons, eBay Bucks.’

    2. Enter your gift card code. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. During checkout, scroll down to ‘Gift cards, coupons, eBay Bucks.’

    2. Enter your the gift card number found in the Fluz App. Select ‘Apply.’

    3. Your gift card balance will be applied to your account wallet.

  • Troubleshooting:

    Ebay gift card code is invalid. What should I do?

The check out page is asking you to choose a payment method even though you are paying with a gift card.

  1. Choose a payment method anyway. If the gift card total covers the total amount, your credit card/Paypal will not get charged.

  2. Click the gift card box at the bottom, then enter the Ebay gift card code from the Fluz App.

  3. Review order total and make sure the gift card amount was deducted.

  4. If the gift card code is not working, try inputting the PIN instead of the code provided.


How to check your balance:

  • Mobile/Desktop:

    1. Log-in to your account, enter gift card code here.

    2. Your current gift card balance will be displayed.

  • In-app:

    1. Open your eBay app, tap the ‘My eBay’ tab. Tap settings, then tap ‘eBay Gift Card Balance.’

    2. Enter your gift card code, tap ‘Check balance.’

    3. Your current gift card balance will be displayed.


Abridged terms and conditions:

  • Gift card code is linked to your account once it is used/redeemed.

  • PayPal is required to make a purchase on eBay.

  • Locations:

    • Can only be used for any purchases with a U.S. eBay account and U.S. shipping address.

Merchant Help:

Customer Support:

  • Call: 1-866-540-3229

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