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Regal

How to redeem, check balance, terms & help desk

Lei avatar
Written by Lei
Updated over a week ago

How to redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘+ Gift Card.’

    2. Enter your gift card code and PIN. Select ‘Add Gift Card.’

    3. Your total will be deducted by your balance.

  • In-app:

    1. During checkout, tap ‘Payment Method.’

    2. Tap ‘Add a Regal Gift Card.’

    3. Enter your gift card code and PIN.

    4. Your total will be deducted by your balance.

  • In-store:

    1. During checkout, show your gift card barcode and PIN.

    2. The cashier will scan your barcode and enter the PIN.

    3. Your gift card balance will be deducted from the total.

How to check your balance:

  • Mobile/Desktop:

  • In-app:

    1. In the Regal app, tap the Profile button then the Gear button.

    2. Tap ‘Saved Payment Methods.

    3. If you redeemed your gift card code, the remaining balance will be displayed.

    4. If not, tap ‘Add a Regal Gift Card,’ and enter your gift card code and PIN.

  • In-store:

    1. Ask the cashier to check a gift card balance.

    2. Scan your barcode and PIN.

Abridged terms and conditions:

  • Cannot be used to purchase Premiere Movie Tickets, Ultimate Movie Packs or gift cards.

  • Redeemable at Regal box offices, concession stands, regmovies.com, and the Regal App.

For additional support:

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