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Foot Locker

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a year ago

How to redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Add Gift Card.’

    2. Enter your gift card code and PIN.

    3. Your total will be deducted by your gift card balance.

  • In-app:

    1. During checkout, scroll down the ‘Review’ page.

    2. Under ‘Gift Card,’ enter your code and PIN.

    3. Your total will be deducted by your gift card balance.

  • In-store:

    1. During checkout, show your gift card barcode and PIN.

    2. The cashier will scan your barcode and enter the PIN.

    3. Your gift card balance will be deducted from the total.

How to check your balance:

  • Mobile/Desktop:

    1. Your current gift card balance will be displayed.

  • In-store:

    1. Ask the cashier to check a gift card balance.

    2. Scan your barcode and PIN.

Abridged terms and conditions:

  • You can use up to 5 gift cards per transaction.

  • Not redeemable for:

    • Discount codes may not be applicable when using a gift card.

  • Locations:

    • Redeemable at any Foot Locker, Kids Foot Locker or Lady Foot Locker store as well as its respective websites and the Foot Locker App.

Merchant Help:

Customer Support:

  • Call: +1 (800)-991-6815

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