How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Add Gift Card.’

    2. Enter your gift card code and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. During checkout, scroll down to ‘Gift Cards.’

    2. Tap ‘Add Gift Card,’ enter your gift card code and PIN.

    3. Your gift card balance will be applied to your account wallet.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select ‘Check Gift Card Balance.’

    2. Alternatively, click your account on the top right corner of the website. Under wallet, click the 'Check Gift Card balances' link.

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • You can use up to 5 gift card codes per transaction for Gap ePay.

  • Gap Gift cards do not expire.

  • Locations:

    • Redeemable at any GAP, Banana Republic, Athleta, and Old Navy store and outlet in the United States as well as its respective websites and mobile apps.

Merchant Help:

Customer Support:

  • Call: +1 (800)-427-7895

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