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Krispy Kreme

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over 3 years ago

How to Redeem:

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code here. Select 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • Not redeemable for:

    • Not redeemable at grocery stores, convenience stores, or other locations that are not Krispy Kreme stores.

  • Locations:

    • Redeemable at only participating Krispy Kreme retail stores for food and merchandise in the United States.

Merchant Help:

Customer Support:

  • Call: +1 (800)-457-4779

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