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Marshalls

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over 3 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under Rewards Certificates & Gift Cards select, 'Apply A New Certificate Or Card.'

    2. Enter your gift card code and CSC code then select ‘Apply.’ Note: If your card does not have a CSC, it cannot be used online. Please bring your card to a local store to check your balance.

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and CSC code here. Select 'Check Your Balance'.

    2. Note: If your card does not have a CSC, it cannot be used online. Please bring your card to a local store to check your balance.

    3. Your current gift card balance will be displayed.

      Card Back Example

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • Locations:

    • Redeemable for merchandise only at T.J.Maxx, tjmaxx.com, Marshalls, HomeGoods, Sierra or sierra.com in the U.S.

Merchant Help:

Customer Support:

  • Call: +1 (888)-627-7425

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