How to Redeem:
Mobile/Desktop:
During checkout, select ‘Apply Gift & Rewards Cards.’
Enter gift card code and PIN (CID).
Your total will be deducted by your balance.
In-app:
During checkout, tap ‘Apply Gift & Rewards Cards.’
Enter gift card code and PIN (CID). Tap ‘Save.’
Your total will be deducted by your balance.
In-store:
Print out your gift card details.
During checkout, Show your gift card to the cashier and allow them to scan it.
The cashier will scan your barcode and enter the PIN. If scanner issues arise, instruct them to enter the digits manually.
Your gift card balance will be deducted from the total.
How to check your balance:
Mobile/Desktop:
Enter your gift card code and PIN (CID) here.
Your current gift card balance will be displayed.
In-store:
Ask the cashier to check a gift card balance.
Scan your gift card barcode and PIN.
Call: +1 (800)-511-2752
Abridged terms and conditions:
You can use up to 5 gift cards per transaction.
No expiration date.
Locations:
Redeemable at any Macy’s store, macys.com, and Macy’s App in the United States.
Merchant Help:
Customer Support:
Call: +1 (800)-511-2752