How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Apply Gift & Rewards Cards.’

    2. Enter Fluzpay code and PIN (CID).

    3. Your total will be deducted by your balance.

  • In-app:

    1. During checkout, tap ‘Apply Gift & Rewards Cards.’

    2. Enter Fluzpay code and PIN (CID). Tap ‘Save.’

    3. Your total will be deducted by your balance.

  • In-store:

    1. During checkout, show your Fluzpay barcode and PIN.

    2. The cashier will scan your barcode and enter the PIN.

    3. Your Fluzpay balance will be deducted from the total.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your Fluzpay code and PIN (CID) here.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Ask the cashier to check a gift card balance.

    2. Scan your Fluzpay barcode and PIN.

  • Call: +1 (800)-511-2752


Abridged terms and conditions:

  • You can use up to 5 gift cards per transaction.

  • No expiration date.

  • Locations:

    • Redeemable at any Macy’s store, macys.com, and Macy’s App in the United States.

Merchant Help:

Customer Support:

  • Call: +1 (800)-511-2752

Did this answer your question?