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Uber Eats

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over 9 months ago

Watch this:

How to Redeem:

Note: Uber / UberEats gift cards are not vouchers. Please ensure you enter the gift card code under "promotions".

  • Mobile/Desktop:

    1. Follow sign-up or sign-in instructions then click here and you will be redirected to the Payment Options page.

    2. On the Payment Options page, scroll down and select ‘Add Promo/Gift Code.’

    3. Enter your 16-digit alphanumeric gift card code and click ‘Add.’

    4. Your gift card balance will show up as Uber Credit and be applied to your next order.

  • In-App:

    1. Open your Uber Eats app. Sign-up or sign-in to your account.

    2. Tap the Profile icon and tap ‘Promotion.’

    3. Tap ‘Add Promo,’ enter your 16-digit alphanumeric code, and tap ‘Add.’

    4. Your gift card balance will show up as Uber Credit.

  • Troubleshooting:

    1. The gift card code should include 16-digits in an alphanumeric sequence.

    2. If your gift card code is invalid, please enter the gift card’s PIN instead.

    3. 3. Copy PIN provided. Paste into Uber Eats.


How to check your balance:

  • Mobile/Desktop:

    1. Note: Gift cards are added directly to your account as Uber Credit balance.

    2. Log in or sign-in to your Uber account and click here.

    3. Follow sign-in instructions, scroll down and your gift card Balance will show under ‘Uber Credit.’

    4. If all the balance is used, Uber Credit will disappear.

  • In-App:

    1. Note: Gift cards are added directly to your account as Uber Credit balance.

    2. Open your Uber Eats app. Tap the Profile icon and tap ‘Payment’ it will show the balance as Uber Credit.

    3. If all the balance is used, Uber Credit will disappear.


Abridged Terms and Conditions:

  • Uber gift cards do not expire.

  • Locations:

    • Uber gift cards purchased from Fluz can only be used in the U.S.

    • Uber gift cards can only be applied in the currency they were purchased with.

Merchant Help:

Customer Support:

  • App Assistance: Kindly head to Help in the Uber app navigation.

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