Royal Caribbean

How to redeem, check balance, terms & help desk

Janine avatar
Written by Janine
Updated over a week ago

IMPORTANT NOTICE: While this merchant continues to improve their gift card program, they will currently not be available on Fluz. Gift cards that were previously purchased on Fluz will continue to work.

How to Redeem:

  • Mobile/Desktop:

    1. You must make a reservation before redeeming.

    2. After making your cruise reservation, email a copy of this Gift Certificate to [email protected] (You will receive a notification via email once certificate(s) have been applied to your reservation.)

      Note: redemption must be made at least 14 business days prior to the sail date.

How to check your balance:

Abridged terms and conditions:

  • Fluz gift cards must be redeemed at least 14 business days prior to the sail date. Redeemable for cruise fare and select purchases onboard the cruise.

  • Fluz gift cards cannot be redeemed onboard the cruise.

  • Gift cards may not be split between multiple reservations and may not be partially redeemed.

  • Gift cards cannot be applied to a reservation within a group, charter or casino program/promotions and used to obtain onboard credit or to settle any shipboard charges.

Merchant Help:

For additional support:

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