Skip to main content
All CollectionsStoresC
CB2
CB2

How to redeem, check balance, terms & help desk, furniture, home decor

Lei avatar
Written by Lei
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under Payments select, ‘Have a Gift Card?’

    2. Enter your gift card code and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Check Balance.'

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-355-3556

Abridged terms and conditions:

  • Any unused balance does not expire and remains on your Gift/eGift or Shop/eShop Card and/or Gift Certificate until it is spent.

  • Locations:

    • Redeemable at any CB2 and Crate & Barrel store in the United States and online on cb2.com and crateandbarrel.com.

    • Land of Nod Gift and Shop Cards can continue to be used to purchase merchandise at CB2 and at Crate and Barrel. You may also redeem Land of Nod Gift Cards and Shop Cards online at cb2.com and crateandbarrel.com, or through any of our catalogs via phone orders.

    • Crate and Barrel Gift/eGift or Shop/eShop Cards can be used to purchase merchandise or services at CB2 and Crate and Barrel stores (U.S. only, including Outlets), as well as online at cb2.com and crateandbarrel.com, or through any of our catalogs via phone orders.

Merchant Help:

Customer Support:

  • Call: +1 (800)-606-6252

Did this answer your question?