How to Redeem:
Mobile/Desktop:
During checkout, under Payments select, ‘Have a Gift Card?’
Enter your gift card code and PIN. Select ‘Apply.’
Your gift card balance will be applied to your order total.
In-app:
During checkout, under Payments and Billing tap, ‘Have a Gift Card?’
Enter your gift card code and PIN. Tap ‘Apply.’
Your gift card balance will be applied to your account wallet.
In-store:
Show your digital e-gift card/gift card to the cashier and allow them to scan it.
If scanner issues arise, instruct them to enter the digits manually.
How to check your balance:
Mobile/Desktop:
Enter your gift card code and PIN here. Select ‘Check Balance.’
Your current gift card balance will be displayed.
In-store:
Present digital gift card to cashier for scanning.
Ask cashier to check its balance.
If scanner issues arise instruct them to enter the code manually.
Call: +1 (877)-477-4567
Abridged terms and conditions:
There is no limit to the gift cards you can use per transaction.
Any unused balance does not expire and remains on your Gift/eGift or Shop/eShop Card and/or Gift Certificate until it is spent.
Locations:
Redeemable at any CB2 and Crate & Barrel store in the United States and online on cb2.com and crateandbarrel.com.
Merchant Help:
Customer Support:
Call: +1 (800)-967-6696