Nordstrom Rack

How to redeem, check balance, terms & help desk

Lei avatar
Written by Lei
Updated over a week ago

How to redeem:

  • Mobile/Desktop:

    1. Sign-in or sign-up to your Nordstrom Rack account.

    2. During checkout, select ‘gift card’ under ‘payment.’

    3. Enter your gift card gift code and PIN.

    4. Complete your checkout and select the card you just added.

  • In-app:

    1. During checkout, tap ‘Add Nordstrom Note or Gift Card.’

    2. Enter your gift code and PIN.

    3. Complete your checkout and select the card you just added.

    4. Your gift card balance will be deducted from your total.

  • In-store:

    • Let the cashier know you are paying with a gift card.

    • Show your gift card code during checkout.

    • Your total will be deducted by your balance.

How to check your balance:

Abridged terms and conditions:

  • Your gift card balance cannot be redeemed for international orders with Borderfree.

  • Redeemable at Nordstrom and Nordstrom Rack stores in the United States and Puerto Rico and online at Nordstrom.com, nordstromrack.com, and HauteLook.

For additional support:

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