How to redeem, check balance, terms & help desk, children's clothing, children's apparel, kids

Lei avatar
Written by Lei
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. Sign-in or sign-up to your Carter’s account.

    2. During checkout, under payment select ‘Apply a gift card’.

    3. Enter your gift code and PIN. Select ‘Apply.’

    4. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • You can apply up to five gift cards per online order.

  • Locations:

    • Redeemable only in the United States in US dollars.

Merchant Help:

Customer Support:

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