How to use Fluzpay:

  • Mobile/Desktop:

    1. During checkout, under ‘Payment,’ select ‘Redeem a gift card or bonus card.’

    2. Enter your Fluzpay gift code and PIN.

    3. Select ‘Redeem card.’

    4. Your Fluzpay balance will be deducted from your total.

  • In-app:

    1. During checkout, tap ‘Gift Cards.’

    2. Enter your Fluzpay gift card code and PIN.

    3. Tap ‘Apply Card.’

    4. Your Fluzpay balance will be deducted from your total.

  • In-store:

    1. Let the cashier know you are paying with a gift card.

    2. Show your Fluzpay gift card code and PIN during checkout.

    3. Your total will be deducted by your Fluzpay balance.

How to check your balance:

  • Mobile/Desktop:

    1. After reading instructions, click here.

    2. Enter your Fluzpay code and PIN.

    3. Click ‘VIEW BALANCE.’

  • In-store:

    1. Ask the cashier to check a gift card balance

    2. Scan your bar code or show your Fluzpay gift code or pin.

Abridged terms and conditions:

  • Your Fluzpay balance can’t be used to purchase used gear, REI classes and events, REI Adventures, shipping charges, return labels, exchanges, memberships, passes and tickets, shop services, back-ordered items or to purchase goods on our Corporate Group Sales business channel, and other gift cards.

  • Your Fluzpay balance can only be redeemed at REI stores in the United States in US Dollars.

For additional support:

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