How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Gift cards & more’ under ‘Payment & billing.’

    2. Enter your Fluzpay gift card code and PIN. Select ‘apply.’

    3. Your Fluzpay balance will be deducted from your total. Note: Maximum 5 Fluzpay gift card codes can be used for any single purchase.

  • In-store:

    1. Let the cashier know you are paying with a gift card. Scan your barcode or show your Fluzpay gift card code and PIN during checkout.

    2. Your total will be deducted by your balance.

How to check your balance:

  • In-store:

    1. Ask the cashier to check a gift card balance

    2. Scan your barcode or show your Fluzpay gift card code and PIN.

Abridged terms and conditions:

  • Staples gift card has no expiration date.

  • Some services (eg. Passport photos, etc.) might not accept Fluz gift cards as a form of payment. Please confirm with the staff beforehand.

  • Not redeemable for:

    • Your Fluzpay balance can’t be used to purchase other gift cards or wireless cards.

  • Locations:

    • Your Fluzpay balance can be redeemed in all Staples retail stores in the U.S and on

Merchant Help:

Customer Support:

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