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Famous Footwear
Famous Footwear

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. Sign-in or sign-up to your Famous Footwear account.

    2. During checkout, select ‘Have a gift card?’ under ‘Payment.’

    3. Enter your gift card code and PIN. Select ‘Apply.’

    4. Your gift card balance will be applied to your order total.

  • In-App:

    1. Open your Famous Footwear app.

    2. During checkout, tap ‘Have a gift card?’ under ‘Payment.’

    3. Enter your gift card code and PIN. Tap ‘Apply.’

    4. Your gift card balance will be applied to your account wallet.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Submit'.

    2. Your current gift card balance will be displayed.

  • In-app:

    1. Open your Famous Footwear app.

    2. During checkout, tap ‘Have a gift card?’ under ‘Payment.’

    3. Enter your gift card code and PIN. Tap ‘or check your balance.’

    4. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • Currently Famous Footwear is unable to process more than one gift card as payment online. You can redeem multiple gift cards at store locations.

  • Locations:

Merchant Help:

Customer Support:

  • Call: +1 (888)-869-1053

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