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The Container Store
The Container Store

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Apply a gift card or merchandise credit card’ under ‘Billing information.’

    2. Enter your gift card code and PIN. Select ‘Apply Gift Card.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Submit'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (877)-877-0032


Abridged terms and conditions:

  • The Container Store gift cards cards never expire.

  • Locations:

    • USA only.

Merchant Help:

Customer Support:

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