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1. During checkout, select ‘Redeem rewards &amp; gift cards.’
2. Enter your gift card code and PIN. Select ‘Apply to order.’
3. Your total will be deducted by your gift card balance.
    

1. Let the cashier know you are paying with a gift card. Scan the barcode or show your gift card code and PIN during checkout.
2. Your total will be deducted by your gift card balance.

- Mobile/Desktop:
 1. During checkout, select ‘Redeem rewards &amp; gift cards.’
 2. Enter your gift card code and PIN. Select ‘Apply to order.’
 3. Your total will be deducted by your gift card balance.
 
- In-store:
 1. Let the cashier know you are paying with a gift card. Scan the barcode or show your gift card code and PIN during checkout.
 2. Your total will be deducted by your gift card balance.

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1. <a href="https://www.potterybarn.com/customer-service/gift-services/svc-balance.html" rel="nofollow noopener noreferrer" target="_blank">After reading instructions, click here.</a>
2. Enter your gift card code and PIN.
3. Your current gift card balance will be displayed.

- Mobile/Desktop:
 1. <a href="https://www.potterybarn.com/customer-service/gift-services/svc-balance.html" rel="nofollow noopener noreferrer" target="_blank">After reading instructions, click here.</a>
 2. Enter your gift card code and PIN.
 3. Your current gift card balance will be displayed.

1. Ask the cashier to check a gift card balance.
2. Scan the barcode or show your gift card code and PIN.

- In-store:
 1. Ask the cashier to check a gift card balance.
 2. Scan the barcode or show your gift card code and PIN.

- Redeemable at stores in the United States &amp; Puerto Rico, by phone or online with west elm, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma Home, and Mark and Graham.

- Locations:
  - Redeemable at stores in the United States &amp; Puerto Rico, by phone or online with west elm, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma Home, and Mark and Graham.

<a href="https://www.potterybarn.com/about-us/terms.html?cm_type=fnav" rel="nofollow noopener noreferrer" target="_blank">Merchant Terms of Use</a>

<a href="https://www.potterybarn.com/popup/customer-service/gift-card-terms.html" rel="nofollow noopener noreferrer" target="_blank">Pottery Barn Gift Card Terms</a>

<a href="https://www.potterybarn.com/customer-service/faq/?cm_type=fnav" rel="nofollow noopener noreferrer" target="_blank">Merchant FAQ</a>

- <a href="https://www.potterybarn.com/about-us/terms.html?cm_type=fnav" rel="nofollow noopener noreferrer" target="_blank">Merchant Terms of Use</a>
- <a href="https://www.potterybarn.com/popup/customer-service/gift-card-terms.html" rel="nofollow noopener noreferrer" target="_blank">Pottery Barn Gift Card Terms</a>
- <a href="https://www.potterybarn.com/customer-service/faq/?cm_type=fnav" rel="nofollow noopener noreferrer" target="_blank">Merchant FAQ</a>

Email: <a href="mailto:customerservice@potterybarn.com" rel="nofollow noopener noreferrer" target="_blank">customerservice@potterybarn.com</a>

Contact Form: <a href="https://www.potterybarn.com/customer-service/email-us/" rel="nofollow noopener noreferrer" target="_blank">https://www.potterybarn.com/customer-service/email-us/</a>

- Email: <a href="mailto:customerservice@potterybarn.com" rel="nofollow noopener noreferrer" target="_blank">customerservice@potterybarn.com</a>
 
- Contact Form: <a href="https://www.potterybarn.com/customer-service/email-us/" rel="nofollow noopener noreferrer" target="_blank">https://www.potterybarn.com/customer-service/email-us/</a>

How to Redeem:

How to check your balance:

Merchant Help:

Customer Support: