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How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment select, Pay with gift card.'

    2. Enter your gift card code and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Lookup'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • IHOP Gift Cards never expire and they do not decrease in value.

  • Locations:

    • Redeemable only in the U.S. IHOP restaurants.

    • Please note that Gift Cards purchased in the U.S. are redeemable only at participating IHOP® restaurants in the U.S., and Gift Cards purchased in Canada are redeemable only at participating IHOP® restaurants in Canada.

Merchant Help:

Customer Support:

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