Williams Sonoma

How to redeem, check balance, terms & help desk.

Janine avatar
Written by Janine
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment select, 'Apply Gift Cards & Rewards'.

    2. Enter your gift card code and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here.

    2. Select, 'Check Balance'.

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • Locations:

    • Redeemable at stores in the United States & Puerto Rico, by phone or online with west elm, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma Home, and Mark and Graham.

Merchant Help:

Customer Support:

  • Call: +1 (877)-812-6235

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