How to use Fluzpay:

  • Mobile/Desktop:

    1. During checkout, select ‘Apply a gift card’ under ‘Payment.’

    2. Enter your Fluzpay gift card code and PIN.

    3. Select ‘apply.’

    4. Your Fluzpay balance will be deducted from your total.

  • In-app:

    1. During checkout, tap ‘Add gift card’ under ‘Payment.’

    2. Enter your Fluzpay gift card code and PIN.

    3. Tap ‘Done.’

    4. Your Fluzpay balance will be deducted from your total.

  • In-store:

    1. Let the cashier know you are paying with a gift card.

    2. Show your Fluzpay gift card code and PIN during checkout.

    3. Your total will be deducted by your balance.

How to check your balance:

  • In-app:

    1. Open your JCPenney app.

    2. Tap ‘me’ at the bottom right.

    3. Tap ‘My wallet’, then tap ‘Gift cards.’

    4. Once redeemed your Fluzpay gift card code, you remain balance will be shown.

  • In-store:

    1. Ask the cashier to check a gift card balance

    2. Show your Fluzpay gift card code and PIN.

  • Phone: +1(800)294-8804

Abridged terms and conditions:

  • Your Fluzpay balance can be redeemed at jcpenney.com and in JCPenney stores in the U.S or PR for merchandise and services.

  • Your Fluzpay amount cannot be redeemed for the purchase of gift cards or e-gift cards.

For additional support:

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