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How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. Go to: Checkout, under ‘payment’ and tap ‘Use DD card’.

    2. Your digital e-gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • In-store:

    1. Present digital e-gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-447-0013

Abridged terms and conditions:

  • Dunkin’ Brands Cards are good only toward purchase of Dunkin’ Donuts or Baskin-Robbins products at participating US Dunkin Donuts or Baskin-Robbins locations. You may use them in-store or, to the extent applicable, through certain portions of the DD/BR Online Services.

  • Dunkin’ Brands Cards are issued by SVC Service II Inc. Visit DunkinDonuts.com or call 1-800-447-0013 to check the balance on the card or for customer service (please have the card number ready).

  • Locations:

    • USA only

Merchant Help:

Customer Support:

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