How to Redeem:

  • Mobile/Desktop:

    1. Go to www.delta.com and select your flight. Go to: 'Review & Pay.'

    2. Scroll to 'Payment' and 'Add a Delta Gift Card'.

    3. Enter your gift card code and PIN.

    4. Your gift card balance will be applied to your order total.

  • In-app:

    1. Select your flight in the Delta app and Go to: 'Review & Pay.'

    2. Scroll to 'Delta Gift Cards' and tap 'Add Gift Cards'.

    3. Enter your gift card code and PIN.

    4. Your gift card balance will be applied to your account wallet.

  • In-store:

    1. In a Delta Air Lines City Ticket Office (CTO) or with Delta Air Lines Airport Customer Service (ACS).

  • Through Phone:

    1. Call Delta Air Lines Reservations and advise the agent that you are redeeming an eGift or a Card. In the U.S. and Canada, call 800-221-1212 or 800-225-2525; in Japan, call 0570-077733 or 0476-31-8000; and in all other countries, call the local Delta Air Lines Reservations office. This method of redemption may result in direct ticketing charges.

    2. Call Delta Vacations at 800-800-1504. (Travel agents, call 800-727-1111.)

    3. Through a Delta Air Lines General Sales Agent (GSA).


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Look up'.

    2. Your current gift card balance will be displayed.

  • Call: +1 (800)-221-1212


Abridged terms and conditions:

  • Activation times may vary depending on where the Gift Card was purchased. Gift Cards purchased on delta.com can be used approximately 72 hours after purchase.

  • eGifts and Cards may only be used for the total purchase price of air transportation, including taxes, fees, and surcharges imposed on the air transportation. They may not be used for any additional fees (including baggage fees) or for any other products or services (including class upgrades, in-flight purchases, premium seating, mileage booster, SkyMiles Cruises, cargo, hotel stays, or car rentals).

  • eGifts and Cards may only be used for travel on Delta Air Lines marketed flights, including those operated as Delta Connection® and by Delta Air Lines codeshare partners with a Delta Air Lines flight number.

  • eGifts and Cards may only be used for the Delta Air Lines air transportation portion of a Delta Vacations package.

  • eGifts and Cards can be issued only in U.S. dollars (“USD”). If an eGift or a Card is used for the purchase of a ticket issued in a currency other than USD, the full value of the eGift or Card will be converted to that currency using the Bankers Rate of Exchange in effect on the date of ticket issuance, and the rate of exchange will be indicated on the ticket.

  • Tickets purchased using eGifts and Cards are subject to the applicable Delta Air Lines Contract of Carriage and fare rules (including change penalties).

  • If redeemed at www.delta.com, a maximum of three forms of payment (including eGifts or Cards) can be applied towards a single transaction, regardless of the number of tickets purchased as part of that transaction; if redeemed through any other method, a maximum of three forms of payment (including eGifts or Cards) can be applied toward a single ticket. eGifts and Cards can be used with other eGifts and/or Cards, but cannot be used in conjunction with any other certificate, voucher or credit towards a single ticket.

  • eGifts and Cards are not reloadable and do not expire. No service or inactivity fees apply.

  • Where eGifts or Cards are redeemed for a ticket, but travel is not taken, the value of the redeemed ticket (after any applicable penalties) will be provided in accordance with Delta Air Lines’ standard policy regarding ticket refunds.

Merchant Help:

Customer Support:

  • Call: +1 (800)-221-1212

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