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Chevron

How to redeem, check balance, terms & help desk, travel, transportation, gas

Lei avatar
Written by Lei
Updated over a year ago

How to Redeem:

  • In-app:

    NOTE: Only redeemable in the Chevron and Texaco mobile apps for fuel and car wash purchases made at the pump at Chevron and Texaco stations able to process mobile payments. Kindly check the station locator feature in the Chevron or Texaco mobile app for availability of mobile payment processing. Not valid for in-store purchases of any kind. Not valid for the purchase of gift cards or lottery of any kind.

    1. Sign in or sign up to your Chevron app. Add a payment method by linking up your gift card. Enter your digital e-gift card code and PIN.

    2. When you're ready to begin fueling, open the Chevron app, tap pay button and use the dial to reserve the pump.

    3. Select your gift card as the method of payment.

    4. Begin fueling.

Add to app wallet:

  1. Download the Chevron or Texaco mobile app.

  2. Under User Account, click the “+” to link a new payment method.

  3. Link your electronic gift card by entering the digital card number and PIN.

  4. Your available balance will be displayed with the card.

  5. You can only use one type of payment for a single transaction through the mobile app.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select ‘Submit.’

    2. Your current gift card balance will be displayed.

    3. Note: If you see a message that says card has already been redeemed despite not being used, kindly check balance via in-app or call.

  • In-app:

    1. Log into your Chevron app. Go to: 'wallet'.

    2. Tap ‘Payment methods’ and select ‘Chevron/Texaco gift card'.

    3. Your available balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call (Customer Support): +1 (800)-352-1090

Abridged terms and conditions:

  • Gift cards do not expire. ePromo Cards have an expiration date; funds expire when card expires.

  • This card is redeemable only through the Chevron and Texaco mobile apps for fuel and car wash purchases made at the pump at Chevron and Texaco stations that are able to process mobile payments at the pump.

  • You can only use one type of payment for a single transaction through the mobile app.

  • Cards with low balances may not function at the pump.

  • Not redeemable for:

    • Not valid for in-store purchases of any kind.

  • Locations:

    • USA only.

    • To find a Chevron or Texaco station that processes mobile payments at the pump, see the station locator feature in the Chevron or Texaco mobile app.

Merchant Help:

Customer Support:

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