All participating merchants should be aware of the Fluz cash back app. However, you can also let the merchant know to treat the barcode or code number as they would when a standard gift card is the form of payment.

If they still refuse to honor your purchased gift card, please let us know by tapping on the “Help” button on the top right part of your app. From there you can submit a customer support ticket. by clicking "Send an email". Please include the store number or location in your comments so we can contact the merchant directly. We typically respond to most feedback and questions within 1-3 business days.

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