Gift cards purchased from Fluz are individual merchant gift cards. They are not "Fluz gift cards".
All gift cards purchased from Fluz are considered final. As stated in the app, gift cards purchased from Fluz are non-refundable, except where required by law.
Please visit the merchant's website prior to purchasing a gift card from Fluz, gift cards are subject to that individual merchant's terms and conditions.
In case Fluz can accommodate a refund, it may be subject to a restocking fee. Restocking fee is determined on a case to case basis, it may range from 10-40%.
If you are returning a product bought from a retailer and paid for with a gift card purchased from Fluz, see How can I return a product or item purchased with gift card?