Fluz virtual cards are designed to help users get more from every transaction, and that includes earning cashback. When you use a Fluz virtual card to pay, you can typically earn up to 1.5 percent cashback once the transaction is completed.
You can search for a specific merchant in the Help Center store list and scroll to the Virtual Card Cashback section for details.
What determines how much cashback I’ll receive?
The cashback you earn depends on a few key factors:
The merchant: Most merchants offer the standard cashback rate of 1.5%, but some are considered cashback exempt or have adjusted rates due to policy restrictions. You can review the current list of merchants with reduced or no cashback here.
Transaction caps: In some cases, cashback rates apply only up to a certain spend amount. For example, certain utility and tax payment companies offer cashback on the first $50 only. After that, no cashback is earned on the remaining balance.
When will I receive the cashback?
Cashback is applied after your transaction is successfully completed and processed. This means you’ll see the reward posted to your account shortly after the purchase clears.
If a transaction is canceled or refunded, the cashback associated with it will be removed.
What if I didn’t receive cashback?
There are a few reasons why cashback might not appear:
The merchant is part of our cashback-exempt list
The total spend exceeded a cashback cap
The transaction was declined or failed to clear
Still have questions? Reach out to the Fluz Customer Team or your Power Sidekick for support.
Please note: the cashback rate and number of cashback-exempt merchants are subject to change at any time. We continue to update our articles as we process more virtual card transactions.